Chapter 1 General Provisions
Article 1 (Purpose)
These Terms and Conditions ("Terms") govern the rights, obligations, and responsibilities between Airkitchen Inc. ("Company") and "Members" (as defined in Article 2) regarding the use of the AirKitchen (airkitchen) service ("Service") provided by the Company, as well as the procedures for Members' use of the Service. These Terms apply to all Services provided by the Company.
Article 2 (Definitions)
The definitions of terms used in these Terms are as follows: 1. "Service" means the online platform service provided by the Company for restaurant event reservations, waitlist applications, information provision, recommendations, ticket purchases, product purchases (including but not limited to the foregoing), etc. The Service includes all services related to AirKitchen and AirKitchen-related web and app services, regardless of the device or terminal on which they are implemented (including but not limited to various wired and wireless devices such as PCs, TVs, and mobile devices), and includes cases where services are provided to Members through programs or services developed or built by third parties using APIs published by the Company. 2. "Member" means a customer who accesses the Service, enters into a service agreement with the Company in accordance with these Terms, and uses the services provided by the Company, including general customers who have not created a member account (ID/PW) (hereinafter referred to as "non-member customers"). 3. "Seller" means a person who sells their products, etc., using the Service provided by the Company, and who receives reservation, waitlist, advertising services, etc., from the Company. 4. "Post" means any code, text, audio, photos, videos, various files, links, etc., posted by a Member on the Service while using the Service. 5. "Applicant" means a person who wishes to become a Member under these Terms. 6. "Reservation Fee" means the amount required to make a reservation, representing an agreement between the Company and the customer. 7. Matters not defined in this Article among the terms used in these Terms shall be governed by relevant laws and regulations, and otherwise by general practice.
Article 3 (Posting and Amendment of Terms)
1. These Terms may be viewed by Members when signing up for and using the Service, and the Company posts these Terms on the AirKitchen (airkitchen) service homepage ("Homepage") or through linked screens so that Members can easily view them. 2. The Company may amend these Terms within the scope not violating relevant laws such as the Act on Regulation of Terms and Conditions, the Act on Consumer Protection in Electronic Commerce ("E-Commerce Act"), the Act on Promotion of Information and Communications Network Utilization and Information Protection ("Information and Communications Network Act"), the Framework Act on Consumers, and the Framework Act on Electronic Documents and Transactions. 3. When the Company amends the Terms, it shall notify Members of the amendment details and effective date in accordance with the method set forth in Article 5, from 7 days before the effective date until the day before the effective date. However, if the amendment is unfavorable to users, the Company shall notify from 30 days before the effective date until the effective date and separately notify in accordance with the method set forth in Article 5. 4. If the Company notifies Members of amended Terms and clearly announces or notifies that failure to express an intention within a certain period shall be deemed as consent, and the Member does not explicitly express refusal, the Member shall be deemed to have agreed to the amended Terms. 5. If a Member does not agree to the amended Terms, they may express explicit refusal and terminate the service agreement before the effective date of the amended Terms. 6. Members must fulfill their duty of care regarding changes to the Terms, and the Company shall not be liable for damages suffered by Members due to their unawareness of the amended Terms.
Article 4 (Individual Service Terms and Interpretation of Terms)
1. The Company may establish and operate individual terms ("Individual Terms") and detailed policies ("Usage Policies") applicable to specific services when necessary, and such contents shall be announced through the Homepage, etc. 2. If Individual Terms for a specific service conflict with these Terms, the Individual Terms shall take precedence. 3. Members must always pay attention to whether there are changes in Individual Terms or Usage Policies, and must check them when there is a notice of changes. 4. Matters not specified in these Terms or Individual Terms shall be governed by relevant laws such as the Telecommunications Business Act, the Framework Act on Electronic Documents and Transactions, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the E-Commerce Act, the Personal Information Protection Act, etc., and the detailed usage guidelines for services established by the Company. In addition, the Company's liability limitation provisions set forth in these Terms shall apply within the maximum scope permitted by relevant laws and regulations.
Article 5 (Notification to Members)
1. When the Company notifies Members, unless otherwise specified in these Terms, it may do so by written notice (including electronic documents or email) to the email address, phone number provided by the Member to the Company, AirKitchen's notification function, or other electronic means. 2. When the Company notifies all Members, it may substitute the notification in the preceding paragraph by posting on the AirKitchen initial screen or bulletin board. However, for matters that significantly adversely affect Members' use of the Service, the Company shall also provide the notification in the preceding paragraph. 3. Members must provide the Company with information such as email, (mobile) phone number, address, etc., that can actually contact them, keep such information up to date, and check the Company's notifications.
Chapter 2 Conclusion and Termination of Service Use Agreement
Article 6 (Conclusion of Use Agreement)
1. A use agreement is concluded when a person who wishes to become a Member ("Applicant") agrees to the contents of these Terms, applies for use of the Service, and the Company approves such application. However, if the Applicant (or the legal representative if the Member is a child under 14 years of age) checks the consent box provided together with the contents of these Terms at the time of application, the Company shall deem that the Applicant has read all the contents of these Terms, fully understood them, and agreed to their application. 2. The Company shall, in principle, approve the use of the Service for Applicants' applications. However, the Company may refuse approval or terminate the use agreement afterwards for applications falling under any of the following: (a) If the Applicant has previously lost membership status under these Terms, except when the Applicant has obtained the Company's approval for re-registration (b) If the information is identical to an already registered member (c) If it is not under a real name or uses another person's name, or if there are falsehoods or omissions in the registration details (d) If false information is entered or the contents presented by the Company are not entered (e) If the service is intended to be used for fraudulent purposes or profit-seeking (f) If a child under 14 years of age applies without the consent of a legal representative (parent, etc.) (g) If a member who has been suspended or restricted from use by the Company arbitrarily terminates the use agreement and reapplies during the suspension period (h) If registering with the same account within 7 days after termination of membership (for the purpose of preventing fraudulent transactions) (i) If approval is impossible due to the Applicant's fault or if the application violates other matters prescribed by the Company (j) If the Applicant is deemed unsuitable for the Company's policy or if it is difficult to provide the Service, or if the Member's purpose of use or method of using the Service infringes or is likely to infringe the Company's property rights or business rights (k) If the application violates relevant laws or is intended to disrupt social order or public morals (l) Other cases deemed necessary by the Company based on reasonable judgment 3. For applications under paragraph 1, the Company may request real-name verification and identity authentication through specialized institutions. 4. For applications under paragraph 1, the Company may request additional information from Applicants as necessary depending on the type of Service provided. 5. The Company may reserve approval if there is insufficient Service-related equipment or if there are technical or operational problems. 6. If the Company does not approve or reserves approval of membership applications in accordance with paragraphs 2 and 4, the Company shall, in principle, notify the Applicant. 7. The time of establishment of the use agreement shall be when the Company indicates completion of registration in the application process or when the Company sends a registration completion notice to the Applicant by a method determined by the Company and it reaches the Applicant.
Article 7 (Termination of Use Agreement and Use Restrictions)
1. Members may request withdrawal from membership and apply for termination of the use agreement at any time in accordance with procedures determined by the Company, and the Company shall process this immediately in accordance with relevant laws. 2. When the Company or a Member terminates the use agreement, except for cases where the Company retains member information in accordance with relevant laws and personal information handling policies, the Member's data shall be destroyed immediately upon completion of termination processing in accordance with the following procedures and methods: - Destruction Procedure: The Company selects personal information for which a reason for destruction has occurred and destroys the personal information after approval by the personal information protection officer. - Destruction Method: The Company destroys information processed in electronic file form so that records cannot be reproduced, and personal information processed in paper documents is shredded or incinerated for destruction. 3. The Company may suspend Members' use of the Service or gradually restrict use of the Service through warnings, temporary suspension, permanent suspension, etc., in cases falling under any of the following: 1. If the Service is used fraudulently using another person's account 2. If a Member intentionally or negligently interferes with the operation of the Company's service 3. If reasons for refusal of approval under Article 7, Paragraph 2 are confirmed 4. If a Member fails to fulfill debts related to payment for the Service or other use of the Service by the due date 5. If interfering with another person's use of the Service or stealing information, etc., threatening e-commerce order 6. If using the Company to commit acts prohibited by laws and these Terms or acts contrary to public order or good morals 7. Other cases where the Company has reasonable grounds to proceed with suspension of use by Members 4. If the Company suspends or restricts a Member's use of the Service due to reasons attributable to the Member under paragraphs 3 and 4, it shall notify the Member of the intention to suspend or restrict use of the Service by email, text message, or other methods within 7 business days, and it shall be executed at the time of notification. 5. When the use agreement is terminated, refunds, etc., shall be handled in accordance with the Seller's refund policy. 6. Damages arising from the termination of the use agreement shall be borne by the relevant Member whose use agreement has been terminated, and the Company shall not bear any responsibility. 7. The Company may suspend use if a Member does not log in for 12 consecutive months or more, for the protection of member information and operational efficiency. 8. When a Member terminates the agreement, posts and comments written by the Member are not deleted, and as member information is deleted due to withdrawal, it becomes fundamentally impossible to edit or delete posts because the author cannot be identified. If a Member wishes to delete posts they have written, they must delete all posts before withdrawing from membership. 9. Members may file an objection regarding use restrictions under this Article in accordance with procedures determined by the Company, and if the Company recognizes that the objection is justified, the Company shall immediately resume use of the Service.
Chapter 3 Use of Service
Article 8 (Contents and Provision of "Service")
1. The "Service" provided by the Company to Members under these Terms is as follows. However, the Company may separately establish and operate usage conditions and scope of use for some Services, and such matters shall be notified to Members. 1) F&B business (food service, manufacturing, sales, etc.) event information provision service by 'Sellers' 2) F&B business (food service, manufacturing, sales, etc.) reservation service by 'Sellers' 3) F&B business (food service, manufacturing, sales, etc.) waitlist service by 'Sellers' 4) Product purchase service (including alcoholic beverages and all other products and services, hereinafter the same) by 'Sellers' 5) All other services provided to Members through additional development by the Company or partnership agreements with other companies 2. The Company shall, in principle, provide the Service 24 hours a day, 365 days a year. 3. The Company may conduct regular or occasional inspections as necessary for the provision of the Service, and inspection times shall be as announced. Regular inspection times shall, in principle, be announced in advance, but may be announced afterwards if there are unavoidable reasons. 4. Matters concerning the use of the Service, precautions when making reservations and waitlist applications, change and cancellation policies, payment cancellation and refund policies, etc., are separately provided by 'Sellers' through their cancellation and refund policies for reservations and waitlists, and the Company does not bear any responsibility for 'Sellers' policies. 5. Members must fully understand the policies of Sellers regarding reservations, waitlists, product purchase services, etc., and use the Service. The Company is an e-commerce intermediary and is not a party to e-commerce transactions, and as Sellers separately operate policies for reservations, waitlists, product purchase services, etc., or cancellation and refund policies, Members must check such contents when using the Service. The Company does not bear responsibility for damages arising from Members' failure to properly understand these contents. 6. When the Company intermediates e-commerce at the request of Sellers, the Company does not bear the responsibilities of an e-commerce business operator under Articles 12 through 15, 17, and 18 of the E-Commerce Act, and the Seller bears such responsibilities.
Article 9 (Change, Suspension, and Termination of "Service")
1. The Company may change all or part of the Service being provided when there are reasonable grounds, as necessary for operational or technical reasons. 2. When changes to the Service or service suspension are scheduled, the Company shall announce the type of service to be changed or suspended, the contents and reasons for the change or suspension, and the date and time of the change or suspension on the Company's homepage (service initial screen) in a way that Members can sufficiently recognize, from at least 30 days before the scheduled date. 3. The Company may modify, suspend, or change all or part of services provided free of charge as necessary for the Company's policy and operations, and shall not provide separate compensation to Members unless there are special provisions in relevant laws. 4. The Company may temporarily suspend the provision of all or part of the Service in cases falling under any of the following. In such cases, the Company shall immediately announce the fact of suspension of Service use. However, if there are unavoidable reasons that prevent the Company from announcing in advance, it may be announced afterwards. 1. Unavoidable cases such as maintenance, replacement, and failure of information and communication equipment such as computers, expansion and replacement of servers, or malfunctions not due to the operator's intent or negligence 2. When a facilities-based telecommunications business operator under the Telecommunications Business Act suspends telecommunications services 3. Cases where there is interference with normal Service provision due to national emergency, power outage, Service equipment failure, or excessive Service use 4. Cases where there is concern that a Seller may excessively exceed the normal level of traffic, capacity, etc., provided by the Company, causing interference with the Company's normal Service provision 5. The Company may change or suspend all or part of the services being provided when there are reasonable grounds such as difficulty in providing smooth service due to decreased usage and deterioration of profitability, necessity of transition to next-generation services due to technological advancement, changes in Company policies related to service provision, etc., as necessary for operational or technical reasons. 6. If the Company intends to terminate Service provision, it shall announce this at least 1 month before the date on which it intends to terminate the service. 7. The Company does not bear any responsibility for problems arising from changes, suspension, and termination of the Service under this Article.
Article 10 (Use of Reservation Service)
1. The "Reservation Service" is operated under the following terms: 1) In principle, reservation is confirmed when information is entered and reservation fee (or purchase price) is paid according to the Member's reservation policy 2) Reservations may be unavailable or cancellable according to the reservation policy 2. If there are problems with information entered by Members regarding reservations, the responsibility and disadvantages arising therefrom shall be entirely borne by the Member.
Article 11 (Use of Product Purchase Service)
1. The "Product Purchase Service" is operated under the following terms: 1) Member enters information and pays reservation fee (or purchase price) according to the Seller's product sales policy 2) Product purchase is confirmed simultaneously with payment of reservation fee (or purchase price) 2. If there are problems with information entered by Members regarding product purchases, the responsibility and disadvantages arising therefrom shall be entirely borne by the Member. 3. Members and the Company must act in good faith to resolve disputes that arise in the product sales process, and Members shall bear responsibility for damages incurred by the Company due to the Member's fault, such as the Member's lack of good faith in the dispute resolution process. 4. The Company manages various facilities and materials so that the Product Purchase Service can be safely provided to Members and checks whether the service is being used in accordance with its intended purpose. If it is confirmed that a Member or Seller has violated the service use purpose under relevant laws and these Terms, the Company may request an explanation from the Member or Seller and take necessary measures such as canceling reservations. 5. Matters concerning the resolution of delivery-related disputes and withdrawal of offers that arise in the process of Members' use of the product purchase service shall be governed by the special provisions on product purchase services in Chapter 7, and matters not otherwise specified shall be governed by the E-Commerce Act and other relevant laws.
Article 12 (Formation of Purchase Agreement)
1. Sellers may operate a "Reservation Fee" system for some reservations as set forth in Article 10. 2. Sellers may operate a payment system for some reservations. 3. Refunds take a minimum of 3-10 business days, and may vary depending on the payment method. 4. Refunds are made through the payment method used when paying the "Reservation Fee". 5. Fees incurred when canceling reservations or no-shows after payment shall follow the Seller's cancellation and refund system. 6. All payment matters follow the Seller's operating system, and Members must understand such contents when using the Service. The Company does not bear responsibility for damages arising from Members' failure to properly understand these contents.
Article 13 (Provision of Information and Posting of Advertisements)
1. The Company may provide Members with various information deemed necessary during Service use through notices, email, SMS, push messages, etc. However, Members may withdraw their consent to receive marketing at any time, except for transaction-related information and responses to customer inquiries under relevant laws. 2. The Company may post advertisements on service screens, homepages, emails, etc., in relation to Service operation. Members who receive emails containing advertisements may refuse to receive them from the Company. 3. Members and non-members do not take measures such as changing, modifying, or restricting posts or other information related to services provided by the Company. 4. The Company may use reservation-related information such as name, phone number, and basic information entered by Members when making Service reservations to send discount promotion information, etc., via SMS. 5. The Company provides customized advertisements using Members' post content, search content, as well as standard log information such as language, cookies and device information, IP address, browser type, operating system, and request time. For details, please refer to the "Privacy Policy".
Article 14 (Copyright of Posts and Exclusive License)
1. The copyright of posts written by Members belongs to the Member who wrote them, and if such posts infringe on another person's copyright, the Member shall bear responsibility therefor. 2. Members grant the Company the right to exclusively use (including licensing to third parties, hereinafter the same) posts they have written. Accordingly, the Company may use posts written by Members free of charge and permanently for search exposure, promotion, marketing, and other materials, and may modify, reproduce, and edit part of posts within the necessary scope, and the same applies to those who have received a license from the Company within the scope of the license. 2-2. The use under paragraph 2 includes translating reviews registered by Members and using such translations. 3. If the Company determines that posts registered by Members fall under any of the following, it may delete such posts or restrict access without prior notice, and may suspend or terminate the Member's use of the service: (a) Cases that infringe on another person's rights, reputation, credit, or other legitimate interests (b) Cases that violate social public order or good morals (c) Cases that contain content related to criminal acts (d) Cases that contain false or exaggerated advertising content (e) Cases of posting, registering illegal materials, obscene materials, or materials harmful to youth, or promoting related products or linking to sites (f) Cases that contain malicious code or data that may cause malfunction of information and communication devices (g) Cases where there are provisions in relevant laws or requests from government agencies with legitimate authority (h) Cases deemed to interfere with the smooth progress of the Service provided by the Company 4. The Company may provide or cooperate to allow reviews registered by Members to be exposed on Sellers' sites or within services at the request of Sellers. However, the Company does not intervene in Sellers' operation of reviews on their sites and does not bear any responsibility therefor. 5. Members may request the Company to delete, exclude from search results, or make private posts they have written at any time, and may request that they not be used for marketing, promotion, advertising, or other materials.
Article 15 (Ownership of Copyright)
1. Copyright and other intellectual property rights in works created by the Company belong to the Company. 2. Members shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use information posted on the Service for which intellectual property rights belong to the Company for profit or non-profit purposes, or allow third parties to use such information, without the Company's prior approval. 3. Members do not own the service or hold copyrights related to the service under these Terms of Use, but rather receive permission to use the service from the Company, and Members may use the service only in the form provided for information acquisition or personal use.
Chapter 4 Rights and Obligations
Article 16 (Obligations of the Company)
1. The Company does not commit acts prohibited by relevant laws and these Terms or acts contrary to public order or good morals, and strives to provide the Service continuously and stably in accordance with these Terms. 2. The Company must establish a security system for the protection of Members' personal information (including credit information) so that Members can safely use the Service, announce and comply with personal information handling policies, and does not disclose or distribute Members' personal information to third parties without consent, and strives to protect such information. 3. The Company exercises due care as a good manager so that electronic financial transactions can be processed safely, and complies with standards set by the Financial Services Commission regarding information technology aspects such as personnel, facilities, and electronic devices for electronic transmission or processing by type of electronic financial transaction, and electronic financial business, to ensure the safety and reliability of electronic financial transactions. 4. The Company is equipped with necessary personnel and systems to appropriately handle Members' complaints and requests for relief of damages arising from Service use, and the Company must handle opinions or complaints raised by Members regarding Service use if it recognizes that they are justified. The Company delivers the process and results to Members via email, etc., regarding opinions or complaints raised by Members. 5. The Company does not bear responsibility to Members for damages arising therefrom if processing is impossible or delayed due to natural disasters, power outages, fires, communication failures, or other force majeure events not attributable to the Company, despite transaction instructions from Members. 6. If damages occur to Members due to the Service provided by the Company, the Company bears responsibility only if such damages occurred due to the Company's intent or negligence, and the scope of such responsibility is limited to ordinary damages.
Article 17 (Obligations of Members)
1. Members must comply with other relevant laws, the provisions of these Terms, usage guidelines and precautions announced on the service, matters announced by the Company, etc., and must not commit acts that interfere with the Company's business. 2. Members may not transfer or donate their service usage rights or other status under the service use agreement to others, or provide them as security. 3. Members must not commit the following acts in relation to service use: (1) Registering false information when applying for or changing services (2) Using services improperly by stealing another member's ID and password, or stealing information (3) Using the Company's reservation service using another person's payment information such as account number and credit card number without the other person's permission (4) Entering content that interferes with the Company's business without justifiable reason (5) Changing information posted by the Company (6) Sending or posting information other than that determined by the Company (such as computer programs) (7) Infringing on intellectual property rights such as copyrights of the Company and other third parties (8) Damaging the reputation of the Company and other third parties or interfering with or causing damage to business (9) Disclosing or posting obscene or violent messages, images, audio, or other information contrary to public order or good morals (10) Using the service for profit without the Company's consent (11) Impersonating or pretending to be the Company's employees or service administrators, or using another person's name to post or send emails (12) Registering or distributing computer viruses or other computer code, files, program materials that cause malfunction or destruction and confusion of service-related facilities or information (13) Modifying software provided by the Company or reverse engineering, decompiling, disassembling, or otherwise processing to reproduce, decompose, or imitate or otherwise transform the service (14) Using automatic connection programs, etc., to use the service in ways other than normal usage, causing load on the Company's servers and interfering with the Company's normal service (15) Collecting, storing, or disclosing another member's personal information without consent (16) Earning or using "points" by fraudulent means (17) Using the Service for unfair profit to third parties without the Company's consent (18) Other illegal acts or acts violating regulations established by the Company 4. If a Member commits acts under paragraph 1, the Company may delete or temporarily delete such posts, restrict service use, or unilaterally terminate this agreement. 5. Members must immediately update member information and account information when there are changes, and must thoroughly manage passwords. Members bear all responsibility for results arising from negligence or fraudulent use due to the Member's fault, and the Company does not bear any responsibility therefor. 6. If a minor under civil law uses the payment service, the minor Member must obtain consent from a legal representative before payment, and children under 14 years of age may not use this service. 7. Members may not engage in business activities selling products using the service except in cases officially recognized by the Company, and particularly may not engage in hacking, profit through advertising, commercial activities through obscene sites, illegal distribution of commercial software, etc. The Company does not bear responsibility for results and losses of business activities, legal measures such as detention by related agencies, etc., arising from violations, and Members have an obligation to compensate the Company for damages related to such acts.
Article 18 (Protection of Personal Information)
1. The Company implements a personal information protection policy to protect Members' personal information so that Members can safely use the Service, and strives to protect Members' personal information to the maximum extent. 2. The Company's personal information protection policy can be confirmed through the Company's Homepage. However, the Company's personal information handling policy does not apply to linked sites other than the Company's official homepage. Members are responsible for confirming the personal information processing policies of linked sites and third parties providing services, and the Company does not bear responsibility therefor. 3. Personal information provided by Members to the Company will be retained in part even after membership withdrawal to prevent confusion in service use, cooperate with investigative agencies regarding illegal users, and provide stable services. 4. The Company promptly destroys Members' personal information when the Company terminates the Service or when Members withdraw their consent to provide personal information. However, certain information may be retained in accordance with relevant laws such as the E-Commerce Act. 5. The Company may collect and use or provide to third parties other information in accordance with procedures set forth in relevant laws such as personal information protection, in addition to information directly provided by Members during service use. In such cases, the Company obtains necessary consent from Members in accordance with relevant laws or complies with procedures set forth in relevant laws. 6. The responsibility for managing account information such as ID and password lies with Members, and the Company does not bear any responsibility for Members' personal information exposed due to Members' fault. 7. The Company does not use information provided by Members for purposes other than operating the Company's Service or provide it to third parties without Members' consent. However, exceptions are made in the following cases: Cases where member information is provided: - Cases where use of member information and provision of information to third parties are permitted based on laws - Other cases where Member consent is obtained in accordance with the Company's terms and policies
Article 19 (Compensation for Damages)
1. If damages occur to the Company due to a Member's violation of these Terms, the Member who violated these Terms must compensate the Company for all damages incurred. 2. If the Company receives claims for compensation for damages or lawsuits including various objections from third parties other than the relevant Member due to illegal acts or violations of these Terms committed by the Member in the process of using the Service, the relevant Member must indemnify the Company at their own responsibility and cost, and if the Company is not indemnified, the relevant Member must compensate the Company for all damages incurred thereby.
Article 20 (Limitation of Company's Liability)
1. The Company is exempt from liability regarding service provision if it cannot provide services due to natural disasters or equivalent force majeure. 2. The Company does not bear responsibility for service use disruptions due to Members' fault. 3. The Company does not bear responsibility for Members' loss of expected profits from using the Service, or damages arising from materials obtained through the service. The Company does not bear responsibility for the accuracy, currency, etc., of content of posts posted by Members or third parties. 4. The Company has no obligation to intervene in disputes arising between Members or between Members and third parties through the service, and has no responsibility to compensate for damages arising therefrom. 5. The Company does not bear responsibility for damages arising from the following matters unless there is intent or gross negligence by the Company, the Company's employees, or the Company's agents: (1) Damages arising from falsehood or inaccuracy of member information, etc. (2) Personal damages arising from access to and use of the service (3) Damages arising from all illegal access to servers by third parties or illegal use of servers (4) Damages arising from all illegal interference with or interruption of transmission to or from servers by third parties (5) Damages caused by all viruses, spyware, and other malicious programs illegally transmitted or distributed by third parties using the service or caused to be transmitted or distributed (6) Damages arising from errors, omissions, destruction, etc., of transmitted data (7) Various civil and criminal liabilities arising from defamation and other illegal acts in the process of registering member status information and using the service between members 6. The Company does not bear responsibility regarding use of services provided free of charge unless there are special provisions in relevant laws.
Article 21 (Dispute Resolution)
1. The Company may apply for mediation to the Korea Communications Commission under Article 40-2 of the Framework Act on Telecommunications if agreement cannot be reached between parties or if agreement is impossible regarding disputes related to location information. 2. The Company processes opinions or complaints raised by Members through prescribed procedures if it recognizes that they are justified, through appropriate procedures. However, if processing takes a certain period, the Company immediately notifies Members of the reason and processing schedule. 3. If Members have objections to the Company's dispute resolution results, they may apply for dispute mediation regarding the Company's electronic financial transaction service use to the Financial Dispute Mediation Committee of the Financial Supervisory Service under the Act on the Establishment, etc. of Financial Services Commission, the Consumer Dispute Mediation Committee of the Korea Consumer Agency under the Framework Act on Consumers, or the Electronic Commerce Dispute Mediation Committee established under Article 32 of the Framework Act on Electronic Commerce and Article 20 of its Enforcement Decree.
Article 22 (Governing Law and Jurisdiction)
1. Matters related to these Terms shall be governed by the laws of the Republic of Korea. 2. Lawsuits regarding disputes arising between the Company and Members shall be filed with the competent court under the Civil Procedure Act.
Article 23 (Acquisition and Merger)
1. If the Company is acquired or merged, all intellectual property rights held, including Members' personal information, are transferred to the acquirer, and individual notice is given regarding the transfer of personal information. 2. The acquirer provides opportunities for Service members to maintain or withdraw from existing membership. 3. The acquirer may not use personal information without the consent of third parties and members.
Article 24 (Withdrawal of Offer, etc.)
1. Members may withdraw their offer within 7 days from the date they receive the product or the date supply of the product begins in accordance with relevant laws such as the E-Commerce Act. However, withdrawal of offer may be restricted if there are reasons for restriction of withdrawal of offer under Article 17, Paragraph 2 of the E-Commerce Act, such as cases where the product is lost or damaged due to reasons attributable to the Member. 2. Notwithstanding paragraph 1, if the product content differs from the displayed or advertised content or is performed differently from the contract content, Members may withdraw their offer within 3 months from the date they receive the product, or within 30 days from the date they knew or could have known such fact. 3. If a Seller does not respond or delays responding to a Member's exchange or return request, the Company may identify the reason for the exchange or return request and, if there is a justifiable reason, cancel the transaction and take measures so that payment amounts not yet settled to the Seller are refunded to the Member. However, this does not apply if there is no recognized justifiable reason for the Member's exchange or return request. 4. If 14 days have passed since the Member filed an exchange or return request and the Member has not returned the already received product to the Seller and does not respond to contact (phone, email, etc.) to confirm exchange or return intention, the Company may take measures so that payment amounts are paid to the Seller, deeming that the Member has withdrawn their intention to exchange or return. 5. The Company may refund only through cancellation of the relevant credit card payment in principle when payment is made by credit card, but may refund through alternative means such as cash refund or points payment in unavoidable cases such as when partial cancellation of the card is impossible.
Supplementary Provisions
These Terms take effect from September 19, 2025.